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No refund for trips to Bangkok - despite riots |
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Monday, 20 April 2009 |
Some British tour operators say they will not offer refunds to clients who have booked a holiday to Bangkok and no longer wish to travel, despite the unrest and rioting that are taking place in the Thai capital. The Bitish Foreign Office downgraded its overall threat level for travel to Bangkok on Wednesday of last week, after the riots had dissipated. "On Monday and Tuesday we were calling clients who were booked up to April 16 to see if they wanted to change arrangements, and we were also calling clients who were already in Bangkok," said Anne-Marie Hansen, a spokesperson for Kuoni Travel. "At that point if people wanted to cancel we would refund them the entire cost of their holiday, but when the advice changed back on Wednesday we reverted to normal booking conditions." Normal booking conditions means a 100% cancellation charge if the trip is less than seven days away. Other British travel companies including Thomson Worldwide and Thomas Cook Signature have both also reverted to normal booking conditions.
The Guardian
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